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The original item was published from 8/17/2021 11:43:00 AM to 8/31/2021 4:35:02 PM.

News Flash

What's Happening

Posted on: July 29, 2021

[ARCHIVED] Utility Billing


8/17/21 Update: All of the City’s second quarter utility bills have been sent out and you should have received your latest bill.  A reminder that with the city resuming the administration of the bills there are some changes to where you send your payment.  All of the changes to the Utility Billing process are listed here  If you have specific questions please call the city’s Utility Billing line at 651-395-5830 or email at

The City of Forest Lake is bringing its utility billing back in-house. This process will result in changes that will go into effect for payments due in August. Please see below for a list of payment methods affected as well as important contact information updates.

New mailing address:

City of Forest Lake

1408 Lake Street South

Forest Lake, MN 55025

New email address:

New phone number: 651-395-5830

Payment MethodChanges
ACH PaymentsNo changes for payments that are due in August. Payments will continue to be processed as normal.
EBillNo changes for payments that are due in August. Customers will continue to receive emailed statements as normal.
Bank Online PaymentsCustomers will need to change the mailing address for their online payments to the address above. This ensures checks are sent to the correct location and payments are not delayed.
Online Bill Pay - Citizen's AccessNo changes for payments that are due in August. Customers will be able to access their account online to view statements and make credit/debit card payments. For Online Bill Pay - Citizen's Access please click here.
Check PaymentsCheck payments should be sent to the address above. 

Additional Info...
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